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Frequently Asked Questions


Classic Solo Canoeing
P.O. Box 1735
Chelsea, Quebec
J9B 1A1 Canada


Email: redcanoe@istar.ca


  1. How many days to ship?
  2. What's the easiest and quickest way to make a purchase?
  3. What if I don't have a PayPal account?
  4. What methods of payment do you accept?
  5. How do I pay using my credit card?
  6. Do you accept other currencies?
  7. How do I pay by Cheque or Money Order?
  8. Do I get a discount when ordering more than one item?
  9. Do the DVDs play in all regions in Canada, USA, Europe, UK?


  1. How many days to ship?
    As soon as we receive payment by cheque or Paypal, we will send you an email telling you when your package is on the way.

    Packages sent via airmail shipped to:
    Canadian address will probably take one week or less.
    USA address will probably take a week.
    International address will probably take a week and a half.

    Paying by Paypal is easy. Just click on the yellow Paypal button and select the shipping suitable to your location. Your item will automatically be put in your shopping cart along with the selected shipping charges for that item. Please see number 8 if ordering more than one product.



  2. What's the easiest and quickest way to make a purchase?
    We'd prefer you use PayPal to process your order. It is a secure service for purchasing products via the internet, and it allows us to accept most credit cards. (Please click PayPay icon below to get started or to answer all your questions.)
    Pay me securely with any major credit card through PayPal!
    Visa MasterCard Discover American Express eCheck
    By using PayPal you also get to take advantage of our online shopping cart. This feature allows you to shop the entire web site and add items to your cart as you go. When finished, use the VIEW CART button to view your items, process your request, and close out the sale.

    PayPal will automatically perform all the currency conversions for you. When you login to your PayPal account, select the type of currency you wish to use. To start the process of a credit card sale, simply click on the yellow PayPal button near the product you wish to purchase.



  3. What if I don't have a PayPal account?
    Please login to the PayPal web site and set up an account. If you don't want to pay via a credit card, we also accept personal cheques and/or money orders. Please see number 4 for payment details.



  4. What methods of payment do you accept?
    We accept credit cards only through PayPal which automatically charges or not charges tax. As soon as we receive payment, we will send you the item(s).

    You'll need to calculate the applicable taxes on a personal cheque, or money order. Please See number 7 for tax details.



  5. How do I pay using my credit card?
    Please use PayPal to process your credit card. It's fast, easy and secure. It also allows you to use the efficient shopping cart on this web site.
    PayPal has a very easy step-by-step instructions on how to use your credit card to make a purchase. It takes ten minutes or less from start to finish.
    If you find items or services on this site without a PayPal button, or you need a special quote, send me an email and let me know what item(s) you wish to purchase and how you want them shipped.  redcanoe@istar.ca



  6. Do you accept other currencies?
    PayPal will automatically convert the Canadian prices to other currencies. When you login to your PayPal account, select the type of currency you wish to use.
    If you are paying with a cheque or money order, you can either contact us for a quote, or convert the currency using this helpful tool



  7. Do I have to pay tax?
    Tax is charged or not charged depending where the mailing address the item is being shipped. Paypal will automatically charge these taxes where applicable. If paying by cheque or money order Please make it out to:
    Classic Solo Canoeing

    Tax is charged or not charged depending where the mailing address.
    The item(s) shipped to:
    Quebec
    please add 7.5% QST and 5% GST.
    Outside Quebec please add 5% GST.
    Outside Canada there is no tax charged.



  8. Do I get a discount when ordering more than one item?

    Canada ordering two dvds.
    Select the Cdn Airmail  ($4.00) option once so the shipping charge will appear in your cart beside the first dvd.
    For the additional dvd please select the Multi-order  ($0.00) option offered on the Paypal button so no shipping charge will appear on the second dvd.
    This applies to Cdn locations.

    Canada ordering three or four dvds.
    Select the Cdn Airmail ($4.00) option twice so the shipping charges will appear in your cart beside the first and second DVD.
    For the additional dvds please select the Multi-order  ($0.00) option offered on the Paypal button so no shipping charge will appear on the additional dvds.
    This applies to Cdn locations.

    USA ordering two or three or four dvds
    Select the USA Airmail  ($8.00) option once so the shipping charge will appear in your cart beside the first dvd.
    For the additional dvds please select the Multi-order  ($0.00) option offered on the Paypal button so no shipping charge will appear on the additional dvds.
    This applies to USA locations.


    Cdn and/or USA ordering five or more dvds.
    Select the Multi-order  ($0.00) option for each dvd because shipping is free for an order of 5 or more dvds.
    This applies to Cdn and USA locations.

    International ordering two dvds.
    Select the Intl Air  ($9.00) option once so the shipping charge will appear in your cart beside the first dvd.
    For the additional dvds please select the Multi-order  ($0.00) option offered on the Paypal button so no shipping charge will appear on the second dvd.
    This applies to Int'l locations.

    International ordering three or four dvds.
    Select the Intl Air  ($9.00) option twice so the shipping charges will appear in your cart beside the first and second DVD.
    For the additional dvds please select the Multi-order option (0.00) offered on the Paypal button so no shipping charge will appear on the additional dvds.
    This applies to Int'l locations.

    If you make a mistake in the shipping fees selected I will let you know and you will be charged or refunded via Paypal.



  9. Do the DVDs play in all regions in the Canada, USA, Europe, UK?
    Almost all DVD players sold in PAL countries play both kinds of discs, North America and European, and most PAL TVs can handle the converted signal.

    Directions
    If the player is not set to be region-free, it can more than likely be unlocked with an unlock code entered via the remote control.

    You can get your code for your DVD player, via the Internet. type "region unlock" with the name of your dvd player into Google and follow the directions. You only need to set it once, and then it will play any region.

    This code you punch into your remote simply allows the user to change the factory-set configuration flag to another region, or to the special region "0". Once unlocked this way, the DVD player allows the owner to watch DVDs from any region. If you need more information it's explained at
    Wikipedia

    History of codes
    When the DVD format was first launched the DVD production companies wanted to make lots of money. They assigned many different regional numbers designed to play on only specific players. The public was outraged with this action. The DVD player companies bowed to the public pressure and redesigned most players into multi-players which are sold today to play all regions world-wide including Cdn, USA, Europe, UK ect..